DIRECT WORKSHOP SUPPORT

Ordering and Freight Support

Get direct, personal assistance with heavy-duty freight logistics, custom product dimensions, or planning your multi-season estate layout directly with our workshop team.

100%

multi-season guarantee

48 hr

response window

COMMON INQUIRIES

Frequently Asked Questions

How does freight delivery work?

What does the guarantee cover?

Can I request custom sizes?

Heavy-duty pieces like our storage benches and tool chests ship fully assembled via freight. We coordinate with you for curbside liftgate drop-off.

Our multi-season guarantee covers every joint, latch, and surface against cracking, splitting, or rotting under extreme weather conditions.

Yes. Our Ohio workshop can accommodate specific dimension adjustments for Adirondack chairs and freestanding benches to fit your space.

GET IN TOUCH

Connect with our builders

Have a specific question about our weather-hardened gear? Fill out the form below, and our Ohio workshop team will get back to you within two business days.